REDWOOD

• This item can be delivered by Standard delivery (£3.50 or FREE if you spend over £20) or Express delivery (£4.95)
• Customers can choose to have their order delivered to their home address, work place or even with a friend.
• All deliveries require a signature on delivery. You can also designate a safe place or even a neighbour you trust.
• We only deliver to the UK. Due to courier costs, Northern Ireland should expect to pay a premium. 
• Highlands and Islands should expect a delay (usually 1-2 days on top of stated lead times).
• Need help or unsure? If you have any questions regarding delivery please email support@trespass.co.uk
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• We will happily refund or exchange any item purchased on Trespass.co.uk if returned to our returns centre within 14 days of receipt of purchase.
• Please note online orders cannot currently be returned to our high street stores.
• Returned goods must be unused and supplied with their original packaging.
• Please note that base layers are classed as undergarments and for hygiene reasons are non-returnable unless faulty.
• If you discover that your order is faulty, please contact our customer service team before you return your item.
• Need help or unsure? If you have any questions regarding returns please email support@trespass.co.uk
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Return your item using CollectPlus
We are now offering a CollectPlus service for returning items to us at a fixed cost of £3.50! So you can avoid getting stung by the Post Office prices and queues. Here’s how it works-

• Visit www.collectplus.co.uk/trespass
• Enter your Trespass order number and email address.
• Once you have paid for your label, you can download it then and there, but it will also get sent to your email address. Just print this out and attach to the front of the parcel.
• You can then search for your nearest CollectPlus store by viewing www.collectplus.co.uk/trespass and following option 5 ‘Drop your parcel at shop’, enter your postcode and drop the parcel off at your convenience.
• You will be given a receipt and tracking code. 

It couldn’t be easier, and may save you a few pennies! Please note that parcels need to be within ‘cabin baggage’ guidelines- up to 10kg and within the dimensions of 50x30x30cm.